Delivery and returns

Delivery

We deliver to metropolitan France, Belgium, Luxembourg, Monaco and the other European Union countries. Delivery is free in France, Belgium, Luxembourg and Monaco, and costs €5 in the other European Union countries. We do not deliver to the Balearic Islands, the Canary Islands, Ceuta, Melilla, the Azores or Madeira.

Your order is dispatched within 1 working day, Monday to Friday (excluding public holidays).

Estimated delivery times after dispatch:

  • France and Monaco: 1 to 2 working days;
  • Belgium, Luxembourg, Germany and the Netherlands: 3 to 4 working days;
  • Spain, Italy, Portugal, Austria and Ireland: 4 to 6 working days;
  • other European Union countries: 5 to 8 working days.

The estimated delivery date is shown on each product page. Delivery is provided by an independent carrier, with a tracking number.

Returns

Please contact us by email before returning your order. No refund can be processed if the request has not been made by email beforehand.

You have 15 days after receipt to return your product (“satisfied or your money back” guarantee). Return shipping costs are your responsibility. The product must be returned to:

AMIPI Industrie, 19 rue Maurice Vendre, 49300 Cholet

Please include:

  • your first and last name
  • your order number
  • your email address
  • your phone number
  • your invoice

Contact: info@athana.shop