AGB

This English version is provided for information purposes only. In the event of any discrepancy between this translation and the French version, the French version shall prevail.

Last updated: 3 February 2026

LEGAL INFORMATION

ATHANA, a simplified joint-stock company (SAS) with share capital of €1,000, registered with the Lille Métropole Trade and Companies Register under no. 918 422 411, whose registered office is located at 12 Place Saint Hubert, 59800 Lille, France.

The publication director is Mr Thaddée Caron.

Contact: info@athana.shop

The website is hosted by Shopify.

INDEX:

1- DEFINITIONS

2- SCOPE

3- PURPOSE

4- BROWSING THE WEBSITE

5- ACCOUNT:

  • Account creation
  • Services associated with the Account
  • Account blocking
  • Account deletion

6- USER'S LIABILITY

7- COMPANY'S LIABILITY

8- INTELLECTUAL PROPERTY

9- DATA CONFIDENTIALITY

10- HYPERLINKS

11- MODIFICATION - SUSPENSION - INTERRUPTION OF THE WEBSITE

12- SEVERABILITY

13- NO WAIVER

14- APPLICABLE LAW AND DISPUTE RESOLUTION:

  • Applicable law
  • Amicable resolution
  • Competent jurisdiction

 

1- DEFINITIONS

Terms of Use: refers to these General Terms of Use. Customer(s): Users who have purchased or are in the process of purchasing one or more products sold on the Website. Account: personal web interface that any Customer or User may create on the Website. Website: the website www.athana.shop and all its domains and subdomains. Company: ATHANA SAS, operating the ATHANA brand. User(s): any natural or legal person accessing the Website, whether as a simple visitor or as a Customer.

2- SCOPE

The website www.athana.shop is dedicated to the sale of a cooling device for hot flashes. It is accessible free of charge to anyone with Internet access. The Terms of Use apply to all Users, whether or not they are Customers. They are available at any time on the Website.

The Company may modify the Terms of Use without notice. The applicable version is the one in force at the time of browsing. It is recommended to keep the version downloaded during the visit.

3- PURPOSE

The Terms of Use govern the relationship between ATHANA and the Users of the Website. They govern the use of the Website's features and supplement the Privacy Policy and the General Terms and Conditions of Sale. Any browsing implies full and complete acceptance of the Terms of Use.

4- BROWSING THE WEBSITE

The Website can be accessed without having to create an Account. ATHANA provides descriptive information about its products. This information is provided for information purposes only and does not constitute recommendations.

5- ACCOUNT:

  • Account creation:

To access all features, the User is invited to create an Account using their email address and a secure password. They must provide: surname, first name, date of birth, address and telephone number. The password is personal and confidential.

  • Services associated with the Account:

The Account makes it possible to manage orders, purchase history and payment methods. It is accessible at all times, except during maintenance.

  • Account blocking:

The Company may temporarily block an Account if the Terms of Use are breached, if the information provided is deliberately false, or at the User's request in the event of suspected fraudulent activity. Supporting documents may be required for reactivation.

  • Account deletion:

The User may request the deletion of their Account at any time by email. Deletion is irreversible. The Company may also delete an Account in the event of a serious breach of the Terms of Use.

6- USER'S LIABILITY

The User undertakes to make compliant use of the Website. The User must not interfere with other Users' use of the Website. In the event of non-compliance, the Company reserves the right to suspend or delete the Account.

7- COMPANY'S LIABILITY

ATHANA cannot be held liable for technical malfunctions or for improper use of the Website by the User. Access to the Services is free of charge and at the User's own risk. For Customers, liability in connection with the sale is set out in the General Terms and Conditions of Sale.

8- INTELLECTUAL PROPERTY

The Website and its elements are protected by intellectual property law. Any reproduction or use without authorisation is prohibited, except for strictly personal use with no commercial purpose.

9- DATA CONFIDENTIALITY

ATHANA implements security measures to protect personal data, in accordance with the law. The Privacy Policy is available on the Website.

10- HYPERLINKS

The Website may contain links to third-party websites. ATHANA is not responsible for their content or practices. Access to these websites is at the User's own risk.

11- MODIFICATION - SUSPENSION - INTERRUPTION OF THE WEBSITE

The Company may modify, suspend or interrupt the Website at any time, without notice.

12- SEVERABILITY

If any clause is declared invalid, the other clauses remain in force.

13- NO WAIVER

The Company's failure to enforce a right does not constitute a waiver of that right.

14- APPLICABLE LAW AND DISPUTE RESOLUTION

  • Applicable law:

These Terms of Use are governed by French law.

  • Amicable resolution:

In the event of a dispute, the User is invited to send a complaint to ATHANA. An attempt at amicable resolution is mandatory before any legal action. A dispute may be referred to a mediator via https://webgate.ec.europa.eu/odr.

  • Competent jurisdiction:

For professionals: the courts within the jurisdiction of the Lille Court of Appeal. For consumers: the courts having jurisdiction under the ordinary rules.